When will my order ship?
Our products are usually processed within 3-5 BUSINESS days (business days do NOT include weekends or holidays)! However, if we have some promotion or a new launch, orders may take a bit longer to process. Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.
How long will I wait for my parcel?
Usually it takes 5-14 business days to deliver the parcel. If you have any additional questions about delivery terms contact us at email@example.com
AMA Unique don’t take responsibility to shipment delay caused by weather conditions and other unpredictable situations. Pay attention during holiday shipment terms can increase because of postal load.
How can I know where is my parcel at the moment?
You always can track your order in order to find out where is your shipment now. If you don’t know how to track the shipment use this instruction:
- On the site
Go to the site https://novaposhta.ua/en/tracking/ and enter the number of the transport waybill received in the letter or in the personal office of the store in the field "Track"
- In the "Nova Poshta" application
You can download new mail from the App Store or from Google Play. In the application select the menu "My shipments", then click on + in the upper right corner of the screen, select the option to track and enter the number of the bill of lading.
Do you ship to address outside the United States?
Sure, we are able to deliver your order worldwide.
What are your shipping rates?
Depending on the country delivery can cost 5-100$. But we also provide promo codes for free shipping.
How can I contact your customer care for additional assistance?
If you need help with your order please feel free to email us: firstname.lastname@example.org
What is your return policy?
Unfortunately now we don’t allow returns. Our products are mostly done especially for you, they are unique and personalized so we hope you will enjoy your product and won’t want to tear it away. At the same time we can exchange your product on another one. More details about our return policy you can read here: http://store.highfashionplus.com/returns